Privacy Policy

This Privacy Policy explains how Rapid Services of NC LLC ("Rapid," "we," "us") collects, uses, and protects your information when you visit rapidservicesnc.com or request a quote. By using the site, you agree to this policy.

Information we collect

• Information you give us: your name, phone number, email, project details, and any photos you submit through our quote form.
• Information collected automatically: IP address, browser and device data, pages viewed, and similar analytics data via cookies and tracking technologies.
• Advertising pixels: we use the Meta (Facebook) Pixel to measure and improve our advertising. It may set cookies and share limited event data (e.g., page views, quote submissions) with Meta.

How we use your information

• To prepare and send your quote and provide the services you request.
• To contact you about your job, typically by text or email.
• To operate, secure, and improve our website and services.
• To measure and optimize our marketing and advertising.

How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate — for example website hosting and infrastructure (Cloudflare), and advertising and analytics platforms (Meta/Facebook, Google) — and when required by law.

Your choices

• You can decline to provide information, though we may not be able to quote your job without it.
• You can manage cookies through your browser settings, and opt out of interest-based ads via your Meta and Google ad settings.
• To request access to or deletion of your information, email us at support@rapidservicesnc.com.

Text messaging & mobile information

If you give us your mobile number on a quote or contact form, you are opting in to receive text messages from Rapid Services of NC LLC about the job you asked us about — quote replies, scheduling, arrival notifications and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.

We do not share or sell mobile opt-in information, or the consent you give to be texted, with or to any third party or affiliate for their own marketing purposes. Phone numbers collected for SMS are used only by Rapid Services of NC LLC to respond to your request. We share them with service providers only where strictly necessary to deliver the message itself (our messaging carrier), and those providers may not use them for any other purpose.

Opting out of text messages does not remove you from other communications you have asked for, such as email, and does not affect our ability to complete work you have already booked.

Data retention & security

We keep your information only as long as needed to provide services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.

Children

Our services are for adults. We do not knowingly collect information from anyone under 18.

Changes & contact

We may update this policy from time to time; the "last updated" date reflects the latest version. Questions? Contact Rapid Services of NC LLC at support@rapidservicesnc.com.